COVID-19 Resource Centre

Welcome to the Formost mediaOne Coronavirus (COVID-19) Resource Centre. On this page we will share corporate announcements and other resources we feel would be valuable to you. We will update this page on a regular basis with any news on the current status of operations and any information that would be valuable to our clients. If you have specific questions, please do not hesitate to reach out to your account manager.

FMO COVID-19 Guidelines

Thank you for your support as we work together to keep everyone safe.


  • Formost mediaOne, an OSG Company, is open to supporting our partners and customers that require print, mail, and fulfilment services.
  • We are following the local and provincial guidelines for operating our facility and have protocols for cleaning, disinfecting and record keeping to ensure the health and safety of everyone that enters our building.
  • Please be advised that our locations are closed to all general visitors at this time.
  • No Visitors will be permitted access to our facilities without prior arrangement and approval which must be made at least 48 hours in advance.
    • Visitors will be sent an invitation from our visitor management system, and must complete and submit the information required before approval is granted.
  • Approved Visitors must wear a face mask while on premises. Visitors who do not comply with this requirement will not be allowed to remain on site.
    • We recommend that individuals bring their personal face mask for their comfort; the mask must cover your mouth and nose. A non-medical disposable mask will be provided for individuals who do not have one.
  • All Non-Regular shipments to our facility must be booked in advance, so that we are prepared to accept the shipment. Please make sure you let your regular FMO contact know about the upcoming shipment with at least 24 hours advance notice.
  • All shipments must be directed to our Receiving dept at the rear of the buildings and be directed to the correct building (either 6 or 8 Kenview Blvd.)
  • We are fully capable of using audio/video conferencing for meetings and suggest these technologies be used as required.
  • If you have any questions, please feel free to reach out to your usual FMO contact.

COVID-19 Updates


Essential Businesses Update

Monday, April 06, 2020

On Friday April 3rd, Formost mediaOne, An OSG Company, was in contact with the Ontario Ministry of Finance to validate our status as an essential company. We have received confirmation that we are still deemed as an "essential business – 1. Supply Chain" – per the revised list that was issued on April 3rd. Our facility continues to produce at normal levels and staffing has not been impacted.


Pandemic Update

Tuesday, March 31, 2020

The Formost mediaOne facilities continue to run at 100% with staff levels within normal for SLA’s. If you have any specific concerns, please do not hesitate to reach out to your account manager.


Operations Update

Thursday, March 26, 2020

COVID-19 has impacted everyone in one way or another. At Formost mediaOne we are committed to doing everything necessary and possible to support your business during this challenging time. We are thankful to our internal teams as they have stepped up to the plate to make sure our employees and our clients are taken care of and kept informed.

By 5pm every Monday, we will provide updates on the current status of our operations and any information that would be valuable to our clients. If you have specific questions, please do not hesitate to reach out to your account manager.

Our facility is currently running at full capacity without impact. Our employees are healthy and our attendance numbers are within our standard norms. Our business is currently included within the exemptions listed for "Essential Businesses" within the closure of non-essential workplaces order from the Ontario Government.

As always, we are here for you and just a phone call or email away. Stay well.


An Update from Formost mediaOne, an OSG company

Thursday, March 26, 2020

These are interesting times we’re living through right now. At OSG, our partnership with clients has always been our first priority. As such, we are doing everything we can to continue to meet our commitments and provide you with the best possible service. We have created a special committee that is closely monitoring the ongoing Coronavirus situation, keeping employees in all facilities updated with the latest guidelines and practices. All related business activity and operations are being guided by official recommendations from WHO, CDC, and other authorized reports. We are also monitoring the Canada Post updates for any changes to their services.

If you have any questions, please don't hesitate to reach out to your account manager.


Coronavirus (COVID-19) Corporate Announcement

Thursday, March 26, 2020

News of the Coronavirus 2019 (COVID-19) has been increasingly inundating our news channels, feeds, and emails. And while this is a fluid situation, with updates and information being released almost daily, we want you to feel confident in our approach to business continuity and preparedness.

At Formost mediaOne, an OSG company, our partnership with clients has always been our first priority. As such, we are doing everything we can to continue to meet our commitments and provide you with the best possible service. We have created a special committee that is closely monitoring the ongoing Coronavirus situation, keeping employees in all facilities updated with the latest guidelines and practices. All related business activity and operations are being guided by official recommendations from WHO, CDC, and other authorized reports. We are also monitoring the Canada Post updates for any changes to their services.

Formost mediaOne has the highest regard for the safety and well-being of our employees. As such, we will be continuing to implement the appropriate protocol in respect to hygiene practices and precautionary measures. Thus far, we have not found any issues or health concerns within our facilities. Should that change, we will react accordingly.

In order to help prevent possible virus exposure we have implemented the following precautions:

  • All locations are being equipped with extra soap, sanitizer, and cleaning products to ensure ongoing safety
  • All highly trafficked locations are undergoing thorough cleansing including sanitizing doorknobs, handles, equipment, etc. on a regular basis
  • All employees are being informed of best hygiene practices in direct accordance with official recommendations from WHO, CDC, and government/authorized reports
  • All employees are being informed of the various symptoms to allow for informed diagnosis and prevention and are required to report any recent or planned international travel to high risk locations

We are monitoring the situation and will continue to update you as necessary. In the meantime, we are here to help with any questions or concerns you might have. If you have any questions, please reach out to your account manager.

For additional information from Canada Post, please visit the link below.

https://www.canadapost.ca/cpc/en/our-company/news-and-media/corporate-news/coronavirus-disease-covid-19.page


COVID-19 Resources


Formost mediaOne Resources

Formost mediaOne Pandemic Plan


Canada Post Resources

Delivery Service Alerts

Coronavirus Disease COVID-19


OSG Resources

As you know, we are an OSG company. OSG is hosting a COVID-19 Resource Center webpage on their website with corporate announcements and Frequently Asked Questions. By clicking the link below you will be taken directly to the OSG Coronavirus (COVID-19) Resource Center.

OSG Coronavirus (COVID-19) Resource Center