This Privacy Policy governs the manner in which Formost mediaOne, collects, uses, maintains, and discloses personal information collected during the course of our business activities from our clients, their customers’ information through their use of our services and users of the website.

“Personal Information”, includes any factual or subjective information, recorded or not, about an identifiable individual. This includes information in any form, such as:

  • employee files, credit records, loan records, medical records, existence of a dispute between a consumer and a merchants’ intentions
  • age, name, ID numbers, income, ethnic origin, or blood type;
  • opinions, evaluations, comments, social status, or disciplinary actions;

We will in all cases, respect your privacy.  The uses of information referred to in this document are subject to you not having refused or withdrawn consent to the

Collecting and Using Information

Formost mediaOne may collect and use personal information for the following purposes:

  1. To improve customer service - Information you provide helps us respond to your customer service requests and support needs more efficiently.
  2. To enhance user experience - We may use information in the aggregate to understand how our users as a group use the services and resources provided by us.
  3. To make Formost mediaOne a better resource for you - We may use feedback you provide to improve our products and services.
  4. To provide useful information - We will send information, surveys, and contests about topics we think may be of interest to you.
  5. To send periodic emails - We may use email addresses to respond to inquiries, questions, and/or other requests. If you decide to opt-into our mailing list via our website, you will receive emails that may include company news, updates, related product, or service information, etc. If at any time you would like to unsubscribe from receiving future emails through our website, we include detailed unsubscribe instructions at the bottom of each email or you may contact us via our website.

Limiting Use

Information is utilized according to our requirements and will not be disclosed for any other purpose than for which it was collected without your written consent.

Employees who have Access to Your Information

Formost mediaOne employees may have access to your records providing they have a specific need to know in connection with the day-to-day activities of performing their job duties.  We require that all employees sign a document stating that they understand and will comply with our Privacy Policy.

Website Use and Your Acceptance of Terms

We may use third-party service providers to help us operate our business, maintain our website, or administer other related activities on our behalf; such as sending out newsletters or surveys.  We may share your information with these third parties for these referenced purposes provided that you have given us your permission.  By using this Site, you confirm your acceptance of this policy. If you do not agree to this policy, please do not use our Site.   Each User acknowledges and agrees that it is the User's responsibility to review this Privacy Policy periodically and be aware of modifications.  Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.


We will not provide any information to any person or organization without the proper written consent unless required to do so by law.  We will provide you with the information we retain about you, upon your written request via email at


How Long We Store Your Personal Information

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected and processed, including for the purposes of satisfying any legal, regulatory, accounting or reporting requirements.

Upon expiration of the applicable retention period, we will securely destroy your personal information in accordance with applicable law and regulation.

Safeguarding Information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, usernames, passwords, transactional information and data stored under our authority or on our website. 

Changes to this Privacy Policy

Formost mediaOne has the discretion to update this Privacy Policy at any time. The date this policy was last updated is identified at the bottom of this page.


If we make material changes to how we treat our users’ personal information, we will notify you through a notice on our website. You are responsible for periodically visiting our website and this Privacy Policy to check for any changes.


Respecting and Responding to Your Privacy Concerns

Formost mediaOne appreciates your business and promises to handle your questions regarding personal information in a prompt and courteous manner.  You can write to us at the address below or by emailing  You can also call us at (905) 793-7295.  Please note we will only be able to provide information if we have the appropriate written consent.  All inquiries should be directed to our designated Privacy Officer.

Location of Your Records

Your records are retained at the head office of Formost mediaOne, which is located at, 6 Kenview Boulevard, Brampton, Ontario, L6T 5E4.  In addition, we use services providers who store, transfer, or process your personal information within secure cloud locations across Canada. 


By submitting your information, you give consent for your personal information to be securely stored and processed in the locations stated above.

Protecting your privacy is very important to us - our goal is to treat the personal information provided to us with the utmost respect and in accordance with this Privacy Policy.